TemplePond is a devotional website, not a data company. We collect only what is necessary to run the site, and we never sell your information to anyone.
1. Who We Are
TemplePond (templepond.com) is a devotional spiritual website covering Hindu Gods, Kerala Temples, Mantras, Panchangam, and Numerology. It is operated as an individual project based in India.
Contact: om@templepond.com
2. What We Collect
We collect information in the following situations:
- Contact form: Your name, email address, and the message you send.
- Newsletter signup: Your email address and optionally your name.
- Numerology tool: Your name and date of birth (used only to calculate your numbers — not stored permanently).
- Shop / WooCommerce: Billing name, address, email, and payment details (payment details are processed by Razorpay/Stripe and never stored on our servers).
- Automatically: Basic analytics data such as pages visited, browser type, and approximate location (country level). We use this to improve the site.
3. How We Use Your Data
- To respond to your contact form messages
- To send newsletters and spiritual updates you have subscribed to
- To deliver numerology reports you have requested
- To process and fulfil shop orders
- To improve the website based on usage patterns
- To send transactional emails (order confirmations, password resets)
We do not use your data for advertising, profiling, or any purpose beyond running this website.
4. Cookies
TemplePond uses cookies to make the site function correctly. These include:
- Essential cookies: WordPress session cookies needed to keep you logged in, and WooCommerce cart cookies.
- Analytics cookies: We may use basic analytics (such as Jetpack Stats) to understand how visitors use the site. This data is aggregated and anonymous.
- No advertising cookies: We do not run advertising and do not place any third-party advertising cookies on this site.
You can disable cookies in your browser settings, though some site features may not work correctly if you do.
5. Email & Newsletter
We use MailPoet (by Automattic) to manage our newsletter. When you subscribe, your email address is stored securely by MailPoet and used only to send you the TemplePond newsletter.
- You can unsubscribe at any time using the link in any email we send.
- We send newsletters about new temple pages, mantras, festival reminders, and site updates.
- We never share your email address with third parties for marketing purposes.
6. Shop & Payments
Our shop is powered by WooCommerce. When you place an order:
- Your billing name, address, and email are stored to process and fulfil your order.
- Payment processing is handled by Razorpay (India) and Stripe (international). We never receive or store your card details — these go directly to the payment processor.
- Order data is retained for accounting and legal purposes as required by Indian law.
Razorpay and Stripe have their own privacy policies which govern how they handle payment data.
7. Third Parties
TemplePond uses third-party services:
We do not sell, rent, or share your personal data with any third parties.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Delete your data (subject to legal retention requirements)
- Unsubscribe from our newsletter at any time
- Object to how we process your data
To exercise any of these rights, please email us at om@templepond.com. We will respond within 30 days.
9. Data Retention
- Contact form messages: Retained for up to 2 years, then deleted.
- Newsletter subscribers: Retained until you unsubscribe.
- Order data: Retained for 7 years as required by Indian GST law.
- Analytics data: Aggregated and retained for up to 2 years.
- Numerology requests: Email and name stored for up to 1 year for follow-up purposes.